7.3 Office documents
This section is provided as a first attempt to identify and
illustrate the characteristics of documents produced and exchanged
in an ordinary office environment.
Although office documents can be classified according to a number
of criteria and arranged in various classes (e.g. memorandum,
business letter, report, minutes, etc.), their commonalities rather
than their specific features have been stressed in order to devise
one general office document structure.
From a general point of view, an office document consists of three
parts: a front matter, the body matter and a back matter.
The body matter, apart from the subject, the salute and the adieu
features, is or can be made very similar to the body of other
document types (e.g. article). Therefore, features belonging to the
core class or identified as floating features of the body matter,
as defined in 6.2.2 and 6.3, will not be reviewed here.
The same remark applies to the back matter, consisting of
bibliography, glossary and index features, which is very similar
to the one defined in 6.2.2.
More interesting, and peculiar, is the front matter of an office
document, which can be seen as a sort of document profile. The
front matter carries information related to the fact that the
document is produced and stored in a computer (to access it, you
need a local file name, access rights, etc.), is exchanged by all
possible means - postal mail, electronic mail, etc. -, which call
in turn for an originator, an authorizing person, primary and
secondary recipients, etc.; most of the time the recipients are
invited to take action or to reply (action to take, deadline for
replying); an office document is normally characterized by a number
of statuses (draft/final, personal/confidential/internal, etc.),
a well structured revision history, etc.
Most of this section is therefore devoted to the front matter and
takes into account ISO standards (ODA document profile) as well as
CCITT norms (X400 series). It also builds upon the results of a
number of CEC projects in the field of document filing and
archiving.
For sake of simplicity and generality, we have decided to leave out
importance, copyright and quite a few other features. Far more
dates could have been defined, and are actually defined in specific
applications (e.g. expiry date for volatile information).
Here is a structured list of the features that are part of a
generic office document:
- Front matter
- Document type
- Title
- Subject Field
- Document reference
- Additional user specific codes
- References to other documents
- In reply to
- Local file system reference
- File name
- Location
- Access rigths
- User comments
- Abstract
- Keywords
- Document date
- Creation date
- Revision History
- Revision date
- Version number
- Reviser
- Version reference
- User comments
- Originator
- Person name
- Organisation name
- Address
- Preparer
- Author
- Authorizing person
- Primary recipient
- Person name
- Organisation name
- Address
- Action, action by
- Secondary recipient
- Person name
- Organisation name
- Address
- Action, action by
- Other user information
- Document status
- Sensitivity
- Number of pages
- Table of content
- Language
- Body matter
- Subject
- Salute
- Body
- Adieu
- Appendix matter
- Back matter
- Bibliography
- Glossary
- Index
Most of the tags are shown in the following example (a business
letter sent to one primary recipient with one blind copy). The
marked up document is followed by its appearance.
Subject field:Microcomputer revolution>
Document Reference:Pc Rel.15>
Additional User Specific Code:Doc.93-1990>
References to other documents:
-Pc Rel.12
-Micro
+>Person>Mike>45-120>
25>/5>/1987>
Milano>Ed.Mandarinotti>
In reply to:Geremy>Jr.>letter
Local file System Reference:
- file name:letter.15>
- location:Tower Eurotra/Tor/Script/L>
- access right:Read only>
- user comments:useful>
Abstract:Micro>This letter is a very useful .....
>>
Keywords:Pc evolution>
Document date:
12>/6>/1989>
Creation date:
17>/5>/1989>
Revision History:
- Revision date:
11>/6>/1989>
- Version number:version2.4>
- Revisor:Kartidge>Gertrude>>
- Version reference:[2.3>
- User comments:Ready to be send>]
Originator:Wright>Albert>Ph.D.>
Responsable>TEI>
Preparer:White>Rose>Secretary>EEC<
/>
Author:Child>Mark>Functionary>EEC>
A. De Gasperi>str.Kirchberg>-Luxembourg>
Authorizing person:
Kartidge>Gertrude>Functionary>
EEC>
Primary Recipient:Falck>Geremy>Ph.D.>
Director>Sr.>
Roma>str.3>
Los Angeles>California>U.S.A.>LA-234591>
Standard address number:LAcorr>
fax number:+001254364232>
Affiliation:CGA>>
Action:
Deadline for action:
15>/9>/1989>
Secondary Recipient: (Blind copy)
Korps>Geremy>M.S.E.>Jr.>
Kaiser>Milano>Italy>I-20149>
Standard address number:MIcorr>
fax number:+3925436422>
Affiliation:CGE>>
Other User information:Ready for EuroKom>
Document status:final>
Sensitivity:Everybody>
Number of pages:3>
Language:EN>
Subject:Microcomputer revolution>
DearGeremy>>
.... TEXT ....
................
Yours sincerely,>
Bibliography:
Micro +>Person>Mike>
25>/5>/1987>
Milano>Ed.Mandarinotti>>
The same business letter without tags:
Subject field: Microcomputer revolution
Document Reference: Pc Rel.15
Additional User Specific Code: Doc.93-1990
References to other documents: - Pc Rel.12
- Micro +
Person Mike
pp.45-120
25/5/1987
Milano Ed. Mandarinotti
In reply to: your letter dated 19/1/1987
Local file System Reference:
- file name: letter.15
- location: Tower Eurotra/Tor/Script/L
- access right: Read only
- user comments: useful
Abstract: Micro
This letter is a very useful .....
Keywords: Pc evolution
Document date: 12/6/1989
Creation date: 17/5/1989
Revision History:
- Revision date: 11/6/1989
- Version number: version 2.4
- Revisor: Kartidge Gertrude
- Version reference: L2.3
- User comments: Ready to be send
Originator: Wright Albert Ph.D. Responsable TEI
Preparer: White Rose Secretary EEC
Author: Child Mark Functionary EEC
A. De Gasperi str.
Kirchberg - Luxembourg
Authorizing person: Kartidge Gertrude
Functionary EEC
Primary Recipient: Falck Geremy Ph.D. Director Sr.
3 Roma str.
Los Angeles California
U.S.A. LA-234591
Standard address number: LAcorr
fax number: +001254364232
Affiliation: CGA
Action: opinion
Deadline for action: 15/9/1989
Secondary Recipient: (Blind copy)Korps Geremy M.S.E. Jr.
via Kaiser
Milano Italy
I-20149
Standard address number: MIcorr
fax number: +3925436422
Affiliation: CGE
Other User information: Ready for EuroKom
Document status: final
Sensitivity: Everybody
Number of pages: 3
Language: EN
Subject: Microcomputer revolution
Dear Geremy,
.... LETTER TEXT
..........
Yours sincerely,
Bibliography: Micro +
Pearson Mike
25/5/1987
Milano Ed. Mandarinotti
]]>